Getting error for QBI : Your calculations could not be completed. Reference code : 8-312-029 How to fix this

[raes]

Hi - has anyone had this issue this year? I am getting the error code and hoping someone knows how to fix it on the online version of turbotax. Thanks!

[DawnC]

As Alicia states above, you likely just need to revisit the QBI income questions in the interview process to clarify your inputs so TurboTax can accurately calculate the deduction.

To review the QBI entries in TurboTax Online you can follow these steps:

1. Open or continue your return in TurboTax
2. Search for self employed income (use this exact phrase, don't add a hyphen) and select the Jump to link at the top of the search results
3. Click Edit next to the line of work you need to change
4. On the Here's your XXX info screen scroll down to the Business Summary section and click Details for Qualified Business Income
5. Proceed through the interview

@raes 

[Kampeh]

I had the same issue and I deleted the QBI form and it worked.

[ShirlynW]

If the QBI calculations could not be completed, would you clarify, what kind of income do you have?

@Kampeh 

[bozaya]

It's likely that you have worksheets that have identical business names e.g. "Insurance Agent". So the error would state " Qualified Business Income Component wkst (Insurance Agent): Your calculations could not be completed. Reference code : 8-312-029" Deleting one worksheet will resolve the issue. It will automatically rename the other form with a generic name. This should resolve the issue and allow you to efile.

[ItsAlreadyApril15th]

How do you delete one of the forms?

[PatriciaV]

To delete one of the worksheets, choose the steps for your version of TurboTax:

If you are using the Desktop version of our software (CD/Download):

1. Click on Forms in the upper right of your screen
2. Find the relevant form on the left hand side of your screen in the Forms in My Return list
3. Click on the form (note, there may be one for both taxpayer and spouse if married filing jointly)
4. Click Delete Form button at the bottom of the screen
5. Click Yes to confirm you want to delete

If you are using TurboTax Online:

1. Login to TurboTax and click on Continue your return to get into the prep section
2. Click on My Account at the top of your screen
3. Click on Tools 
4. In the list at the bottom, click on Delete a form 
5. Click Delete next to the relevant form
6. Click Delete Selected Form to confirm deletion

@ItsAlreadyApril15th 

[cwoods1]

I deleted the QBI worksheet and the error was corrected.