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Level 5
June 5, 2019
Solved

Free state e-filing?

  • June 5, 2019
  • 11 replies
  • 34 views

Using TurboTax Business which I thought allows a free state e-file option. However, I am being prompted to pay $24.99 to e-file the state return. Am I missing something here?  I can mail it in but I thought one e-file state return was included.

Best answer by CarissaM

The TurboTax Business includes 1 state download, but the e-file is a fee. 

If you choose to mail the return in, you can avoid paying the e-file fee. 

11 replies

CarissaMAnswer
Level 15
June 5, 2019

The TurboTax Business includes 1 state download, but the e-file is a fee. 

If you choose to mail the return in, you can avoid paying the e-file fee. 

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Level 2
September 27, 2019

I had 2018 TurboTax premier and had to pay a $24.99 fee for e-file of state.

Should it have been free with my purchase of turbotax premier?

Level 15
September 27, 2019

@beandip004   No.  The desktop software includes the software to prepare returns for one specific state, but e-filing a state return is an extra fee.  You can print, sign and mail the state to avoid that state e-file fee.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
February 13, 2020

I wish to e-file my Federal return as I have always done in the past and to mail in both of my state returns as paper copies. Even though I check the boxes to this intention when I go to final review, the program selects that I am e-filing all three returns which is not my intention. What gives?

Level 15
February 13, 2020

Are these instructions helpful?

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Level 2
February 16, 2020

turbotax deluxe says one free state filing but I was charged 19.99 plus sales tax for this submission-why

Level 15
February 16, 2020

TurboTax Deluxe Online says that each state tax return is $40.

 

TurboTax Deluxe CD/Download says one state return at no extra cost, $39.99 per additional state. 

 

Click on the state reference under the name of the software.

 

 

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Level 2
April 14, 2020

I am using Turbo Tax Home and Business.  I am a senior and cannot go to the post office to mail my state taxes.  Due to COVID19 and the stay at home order we should not have to pay to e-file our state taxes.  

Level 2
April 18, 2020

I would like to use my one free state filing on my return but its linked to another return which is being mailed.  How do I use my one free state filing.

Level 2
July 13, 2020

Bought same program last year, e-filed and was not charged a fee to file my state.  Is this a change to program?

DoninGA
Level 15
Level 15
July 13, 2020

@Trom wrote:

Bought same program last year, e-filed and was not charged a fee to file my state.  Is this a change to program?


If you purchased the TurboTax desktop CD/Download software, there has been an e-file charge of either $19.99 or $24.99 for e-filing a state tax return for many, many years.  Except for New York state which is exempt from the charge.  You can avoid this charge by printing and mailing the state tax return.

Level 2
July 13, 2020

I have been e-filing for years and the program always had 1 free e-file for state.  This is the first time I have been asked to pay a fee.

Level 2
February 22, 2021

I am being charged $20.00 to file my state return  why?

AkinaLO
Level 15
February 22, 2021

There is a fee to e-file your state return. To avoid the e-filing fee you have the option to mail in your state return.

If you go to the TurboTax website for the desktop editions and click on the link 1 state download.  

When you scroll down and you will see the fees explained -https://turbotax.intuit.com/personal-taxes/cd-download/ 

 

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Level 2
February 26, 2021

i get free one time filing which i wanted but was still charged 20.00 pluse a 40 electronic fee which much as i paid for turbo tax

Level 13
February 26, 2021

Do you have any other TurboTax fees being deducted from your tax refund? If you selected to have your TurboTax fees deducted from your federal refund, there may be an additional fee for the Refund Processing Service

 

You can view a breakdown of your TurboTax charges by signing in to your online return. Once you have signed in and selected to continue your return, select Tools from the My Account drop-down list in the upper right corner. In the pop-up window, select My Fees to get a breakdown of your TurboTax charges.

 

Please click How do I remove the Premium Services to learn more. 

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Level 2
March 4, 2021

If we are all asking the same question, sounds like its' wording is misleading. Class action?

Level 9
March 5, 2021

The wording says free federal e-file (see image). Emphasis on Federal. There is a fee for state e-filing. Also, for TurboTax Deluxe, Premier, and Home & Business, they get 1 free state download. The wording is download, not e-file.

 

Please check out the TurboTax website for Desktop . There it says, 1 state download. State e-file additional.

 

 

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Level 2
April 16, 2022

I was also very disappointed with TurboTax Premier CD I purchased regarding the state return it includes. It stated on the cover of the packaging that it included "State Returns". I found out that when I went to E-File my state return that there was an additional charge of $25 to actually E-File it. I checked the back cover of the CD and in fine print it said you could print the state return free, but E-Filing it would cost an additional fee. Then in a footnote with even smaller print, it said the early state E-Filing fee would be $20 until the fee was anticipated to increase in March 2022. Since I owed more state taxes, I waited until 4/15/22 to E-File my state return which cost $25. It is a very deceptive practice and disappointing to see Intuit take advantage of customers in this way.