turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

asharned
New Member

Hi - so, you advertise this as free, but then Turbotax has a lot of fees - why bother advertising it as free? Isn't that fraudulent?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
Radricka
New Member

Hi - so, you advertise this as free, but then Turbotax has a lot of fees - why bother advertising it as free? Isn't that fraudulent?

"Free Edition is for simple filers that file a 1040EZ (or a 1040A with a standard deduction), and is free as long as you don't select any add-ons or upgrades."

Please review the following TurboTax FAQ on how to review and remove unwanted fees:

https://ttlc.intuit.com/replies/3300257

Here is a short list of some common tax situations and the online products that now uniquely support them:

It looks as if you have upgraded to TurboTax Deluxe. As long as you have not paid, you can clear and start over. This TurboTax FAQ will assist you in downgrading:

https://ttlc.intuit.com/replies/3288495

You can review TurboTax Online Products and Pricing here: https://turbotax.intuit.com/personal-taxes/online/


View solution in original post

1 Reply
Radricka
New Member

Hi - so, you advertise this as free, but then Turbotax has a lot of fees - why bother advertising it as free? Isn't that fraudulent?

"Free Edition is for simple filers that file a 1040EZ (or a 1040A with a standard deduction), and is free as long as you don't select any add-ons or upgrades."

Please review the following TurboTax FAQ on how to review and remove unwanted fees:

https://ttlc.intuit.com/replies/3300257

Here is a short list of some common tax situations and the online products that now uniquely support them:

It looks as if you have upgraded to TurboTax Deluxe. As long as you have not paid, you can clear and start over. This TurboTax FAQ will assist you in downgrading:

https://ttlc.intuit.com/replies/3288495

You can review TurboTax Online Products and Pricing here: https://turbotax.intuit.com/personal-taxes/online/


message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies