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Hi - so, you advertise this as free, but then Turbotax has a lot of fees - why bother advertising it as free? Isn't that fraudulent?

 
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New Member

Hi - so, you advertise this as free, but then Turbotax has a lot of fees - why bother advertising it as free? Isn't that fraudulent?

"Free Edition is for simple filers that file a 1040EZ (or a 1040A with a standard deduction), and is free as long as you don't select any add-ons or upgrades."

Please review the following TurboTax FAQ on how to review and remove unwanted fees:

https://ttlc.intuit.com/replies/3300257

Here is a short list of some common tax situations and the online products that now uniquely support them:

It looks as if you have upgraded to TurboTax Deluxe. As long as you have not paid, you can clear and start over. This TurboTax FAQ will assist you in downgrading:

https://ttlc.intuit.com/replies/3288495

You can review TurboTax Online Products and Pricing here: https://turbotax.intuit.com/personal-taxes/online/


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1 Reply
Highlighted
New Member

Hi - so, you advertise this as free, but then Turbotax has a lot of fees - why bother advertising it as free? Isn't that fraudulent?

"Free Edition is for simple filers that file a 1040EZ (or a 1040A with a standard deduction), and is free as long as you don't select any add-ons or upgrades."

Please review the following TurboTax FAQ on how to review and remove unwanted fees:

https://ttlc.intuit.com/replies/3300257

Here is a short list of some common tax situations and the online products that now uniquely support them:

It looks as if you have upgraded to TurboTax Deluxe. As long as you have not paid, you can clear and start over. This TurboTax FAQ will assist you in downgrading:

https://ttlc.intuit.com/replies/3288495

You can review TurboTax Online Products and Pricing here: https://turbotax.intuit.com/personal-taxes/online/


View solution in original post