Forgot password

[brazy1988]

I forgot my password 

[DoninGA]

See this TurboTax support FAQ for forgotten User ID and Password - https://ttlc.intuit.com/community/account-recovery/help/forgot-your-turbotax-online-user-id-or-passw...

[ajloots]

How do I change my password if I forgot it?

[mesquitebean]

By using the method described above.  Here's more info:

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs, reset password, and recover account access, you can use the tool at the link below.  Try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

[tah8991]

I forgot my password

[mesquitebean]

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@tah8991 wrote:

I forgot my password

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Are you able to view the comments above yours that tell you how to regain account access?   If so, what happens when you used the steps provided?

[chynnao]

I would like to reset my password I have no idea what my current password is

[EbonyA]

@chynnao please follow the steps in the FAQ below if you have forgotten your password:

https://ttlc.intuit.com/community/account-recovery/help/forgot-your-turbotax-online-user-id-or-passw...

[bibblett]

Password changed. Thanks

[c2017willingham]

I have tried to make a new pw to finish my taxes because I was timed out and the system kept me timed out

[mesquitebean]

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@c2017willingham wrote:

I have tried to make a new pw to finish my taxes because I was timed out and the system kept me timed out

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If you're locked out because of too many attempts, I believe that is "supposed" to last an hour.   Follow the steps I outlined in my instructions above for using the Account Recovery tool above including the method I provided to clear your browser.   My info above has 2 different ways to reset a password and gain access.

If you continue to have problems, here's how to reach TurboTax Support. 

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Poolshark10015]

I need to find out what my password is

[LeonardS]

Try these steps to recover your User ID or password:

1. Go to the account recovery page
2. Enter one of the following:
   • Phone number (recommended)
   • Email address
   • User ID
3. Follow the on-screen instructions.

[CassLO]

Please see the TurboTax support FAQ below, for forgotten User ID or Password:

Forgot your TurboTax Online User ID or password?

[wamamomi]

i need to reset my password