fix-my-import-issue

11 replies
83 views

ok so what if i did go back and delete the w2 due to it saying something is wrong with the import issue and the next time i entered it manually, is it saying this bc i have to wait until feb 3 due to me having a ga tax form? because i have entered everything correctly

DonnaLO

Level 12

If you imported a W-2, some pieces of information may be missing or were inaccurately entered during the data import process. To ensure your 2019 TurboTax return is accurate, please delete ALL your W-2s and then re-import them into your return before submitting your return to the IRS.

Do not e-file your return before Thursday, January 30, 11:59pm PST.

Follow these steps to delete and re-import your W-2s.

https://ttlc.intuit.com/community/entering-importing/help/how-can-i-fix-my-w-2-import-issue/01/27532#M181

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mtfffoss

Level 2

If the instructions tell me to delete all the W2 and import again, that means the import bug has been fixed. So why do we have to wait until Jan 31 to file?

Mommyluvslogan

Level 2

I had the same issue. Called TT and they don’t seem to know either. The specialist said it should be fine to e-file again but I didn’t. Why do we have to wait? Also, why did the first prompt tell my to reimport before the 30th and the second prompt say I can’t file until after the 30th?

custodiodj

Level 2

I had a similar issue importing personal information into this year's return from the 2018 return. Turbo Tax accessed the file but put the middle initial of the name in the last name box and the last name box disappeared. I didn't catch it - ended up filing the return only to have it rejected. I went back and found the error and resubmitted. Never had that happen before.

ThomasM125

Alumni - Intuit

TurboTax simply downloads the information provided by the company that it is requested from. Sometimes the information we receive is not accurate, so if doesn't get processed properly. So. you should review the information downloaded to make sure it is accurate.

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sagsag

Level 2

When importing from Wells Fargo Advisors if import won't work, try First Clearing in drop down menu.

First Clearing does the Back Office work for Wells Fargo Advisors.

Spud

Level 2

It didn't work. I don't even get the "continue" box to highlight. I have successfully imported from another broker but not WFA. Anyone else have that issue?

Katina S

Level 8

You can enter an overall total for long and/or short term sales of stocks bonds and other investment type transactions. Long term would be listed as one line item and short term would be listed as another line item.

See our FAQ on how you can enter a large number of transactions into Turbo Tax.

@Spud