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TCT0607
New Member

Filing for first time - E-file gets rejected because of AGI

I am attempting to file taxes for a relative.  It is his first time filing taxes.  At this time I am only trying to file his federal return.  It keeps getting rejected because of the AGI.  Because this is his first time filing, he has no 2019 form to look at to get a 2019.  Turbo Tax indicated a default AGI would be entered.  No luck.  I tried entering '0',  no luck.  What do we do? 

 

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1 Reply
LinaJ2020
Expert Alumni

Filing for first time - E-file gets rejected because of AGI

You might need to order a transcript from the IRS. Read information here:  Where to find

For more information, click here: AGI

 

When you entered the corrected AGI, it is possible the return will still get rejected.  I will suggest you to print out your tax forms and paper file to the IRS.  To see explanations, click here:

Correct AGI got rejected

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