Skip to main content
Level 1
March 4, 2022
Question

Filing costs

  • March 4, 2022
  • 2 replies
  • 3 views

Bought 2021 Turbo Tax Federal and State allows one state free to file.  Had to file in 2 states and was charged to file both.  How do I get a refund?

    2 replies

    VolvoGirl
    Level 15
    March 4, 2022

    In the Desktop program you get one free state PROGRAM download to prepare unlimited state returns. Then each state return (including the first one) is $20 to efile, usually goes up to $25 March 1. Or you can print and mail state for free.  

    VolvoGirl
    Level 15
    March 4, 2022

    So how much did you pay?  Did you get charged the $40 or 45 to buy each state download?

     

    Then it will be $20/25 to efile EACH state return.

    How to contact Turbo Tax use the words Billing Issue not refund.
    https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

    What is the Turbo Tax phone number
    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632