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Level 1
Mar 4, 2022 7:04 PM UTC
Question

Filing costs

Bought 2021 Turbo Tax Federal and State allows one state free to file.  Had to file in 2 states and was charged to file both.  How do I get a refund?

    2 replies

    VolvoGirl
    Level 15
    Mar 4, 2022 7:08 PM UTC

    In the Desktop program you get one free state PROGRAM download to prepare unlimited state returns. Then each state return (including the first one) is $20 to efile, usually goes up to $25 March 1. Or you can print and mail state for free.  

    VolvoGirl
    Level 15
    Mar 4, 2022 7:31 PM UTC

    So how much did you pay?  Did you get charged the $40 or 45 to buy each state download?

     

    Then it will be $20/25 to efile EACH state return.

    How to contact Turbo Tax use the words Billing Issue not refund.
    https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

    What is the Turbo Tax phone number
    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632