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file my 2023 W2s and I have no idea how to do it at all I tried to file my 2024 a few days ago and it got rejected and they’re saying I need the AGI number from 2023?

I did to file my 2023 w2 because I need the AGI number to file my 2024 I’m so lost
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3 Replies

file my 2023 W2s and I have no idea how to do it at all I tried to file my 2024 a few days ago and it got rejected and they’re saying I need the AGI number from 2023?

If you did not file a 2023 federal tax return then enter a 0 (zero) when asked for the 2023 AGI.

file my 2023 W2s and I have no idea how to do it at all I tried to file my 2024 a few days ago and it got rejected and they’re saying I need the AGI number from 2023?

To complete and file a 2023 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2023 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/

 

A 2023 tax return can only be printed and mailed, it cannot be e-filed using TurboTax.

file my 2023 W2s and I have no idea how to do it at all I tried to file my 2024 a few days ago and it got rejected and they’re saying I need the AGI number from 2023?

@vonrachelcassie3 

 

1)  The "online" software can only be used for filing 2024 taxes.  So take out any 2023 information, 2023 W-2's etc. and replace it all with ONLY 2024 information.    Then, since you hadn't filed 2023 on-time, you will need to use a zero (0) for your 2023 AGI to e-file since the IRS computers didn't get your 2023 tax filing at all last year.   The "Online" use of TTX for 2024 tax filings will be terminated ~15 October..so get them done soon.

 

2)  For 2023 taxes, you'd have to prepare them using the "desktop" software on a full MAC or Windows computer.   Those cannot be e-filed, but must be printed out, signed, dated and put in an envelope to send off at the post office.  Use a tracking method at the Post Office service counter so that you get confirmation that they have been received by the IRS.   If you have a state to file, that must go separately to your state tax department's address.  You can buy a 2023 download to install on your computer  (not for phones or tablets).

TurboTax® 2023 Prior Year Tax Prep - File Past Years' Taxes

 

3) When you started this question, You indicated you are using Basic LIVE online software....your personal rep should know how to do 2024....but you are paying EXTRA for that service, and this Public Forum is not your preparation person.   If you don't want to pay for LIVE service...see:
How do I remove TurboTax Live?

 

Good luck

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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