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BestFlyer
Returning Member

File: Import (from F/I; Fidelity) requires Inuit account now, but no data and no error

I'm importing from a partner institution who has completed reports. I resurrected my old intuit account (WHY is Intuit required this year?). Intuit says my data was captured, but no data imports to Turbo Tax. I get stuck in a form submittal loop.

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2 Replies
MichelleLO
Intuit Alumni

File: Import (from F/I; Fidelity) requires Inuit account now, but no data and no error

Please make sure that your TurboTax software is up to date.  The below help article provides instructions. 

How do I update my TurboTax CD/Download software program?

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BestFlyer
Returning Member

File: Import (from F/I; Fidelity) requires Inuit account now, but no data and no error

Solution: I think it might have been the Ads and Tracking Blocker in my browser. I was talking with Inuit when I turned it off and I was able to get the downloads. Try that if you have similar problems.

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