Then why are you using online software this time instead of using the desktop download? The download is more cost effective if you have several returns to prepare for yourself and family members. Does your computer no longer meet the system requirements to use desktop software?
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
If you have not yet e-filed, you can still switch to the desktop software.
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
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