Fee for TurboTax Deluxe Desktop to file a second return?

[drsdaniel]

Why is my Turbo Tax Deluxe Desktop software asking for credit card information for a "refund processing fee of $40" to file a second federal return (I'm helping my brother file his returns after I have used the program to file my own). Isn't the program supposed to allow me to file up to five federal returns at no additional cost?

[ee-ea]

We see people get confused and they keep logging in to online software which will require them to pay at the end.   You need to use the desktop software.   One way to tell if you are using the right software---your tool bar.   Online software has the toolbar in a black vertical column on the left side of the screen.   Desktop software has the tools up on the top of your TT screen.

You appear to be posting from online software instead of the desktop CD/download software that the license code is for.  If you are using online, you are using the wrong program.  You need to switch to the desktop software to get what you paid for.  You have to download it, update it and open it up from your own hard drive to use it.   

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

[drsdaniel]

Thank you for your reply. I am using the Turbo Tax Deluxe desktop program. I would have posted elsewhere to ask the question if I knew where "elsewhere" is.

[drsdaniel]

Update: I did more follow up, and I'm providing this info in case others have the same question. The desktop program will ask for payment information in this situation because there IS still a fee attached to the filling of a state return. But it is not until I go all the way through the process up to the point of actually filing, that the program provides me with the information of what is actually being charged. At that point, then, it is clear that there is no fee assigned to the federal filing.