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Level 3

Solved

FDI_8962_DepLine2BEm

Forum|Forum|6 years ago
February 18, 2020
187 replies
480 views

Ok my return was rejected because of a needed update to interview questions on 1095-A marketplace interview.

I went back through this section and I don't see anything that has changed. Everything is still filled out the same. Do I have to wait till February 20th for the changes or do I just refile?

TurboTax PLUS Online

Best answer by Joshuahowe

@Joshuahowe

I see the rejection message ... what you need to do is open your return ... complete the 1095-A section again then complete the REVIEW & FILE tabs and retransmit the return.

@Critter @JamesG1 @DoninGA

Hopefully this helps people

Thanks to folks that posted with ideas and answers.

I just got of the phone with TT

She was able to view my screen as I went through everything.

Everything was filed out correctly

as we went to the

"fix your return" button on tax home screen.

The next page after clicking that button

" description of error:

your tax return is on hold pending ongoing updates to interview questions regarding form 1095-a health insurance Marketplace statement.

what needs to be done:

action needed:

important information about your federal tax return on February 20th or later your tax return will include an updated interview question regarding form 1095-a health insurance Market statement. please pay careful attention if any of your dependents are filing a separate tax return. The household income is part of the calculation for the premium tax credit. What do I do now if you are using a CD or download version of turbotax on or after February 20th update TurboTax at support site.

Please review your answers under the topic of the Affordable Care Act 1095-a in the deductions and credits section. Make any corrections if prompted e-file your return you won't be charged we apologize for any inconvenience thank you for using TurboTax

She said I need to wait till the 20th of February and log in and make any corrections.

Does this make sense to you guys?

Hopefully it helps someone else. I know I have seen a lot of people on here with this issue.

DoninGA

Level 15

See this TurboTax support FAQ for the Form 8962 and the Form 1095-A as requested by the IRS - https://ttlc.intuit.com/community/health-care/help/the-irs-is-requesting-form-8962/01/27409

Joshuahowe Author

Level 3

I have followed the instructions and it is saying I will have to mail it in is there not a way to e-file form 8962

hunter04-

Level 2

I got the same message saying log in today (2/20) and under the deductions part to look for interview questions 1095 A regulating. What does that mean? I don’t see any new questions.

Yari83

Level 2

I got the same rejection message and saw nothing new when I logged in today 2/20. Has the new question not been uploaded? Should I wait to refile?

Paisleydawn20

Level 2

I got rejected and do not see the new question as well. Very frustrating!!! 2/20 at 7:56 and not seeing any new questions. Wondering if I should resubmit or wait until business hours to resubmit? Come on Turbo Tax!!

eliotsl

Level 2

Just got off the phone with IT. They don't seem to know about this issue. I mentioned that many people who received 1095 would be experiencing this. Digging a little deeper, it may require more than just answering the on-line interview questions. Printing out form 8962 and mailing to IRS, etc.

I don't remember having to do this last year. What has changed?

TrboTxismakingmeMad

Level 2

What changed is the form this year is not the same as last year on here. Wait till 2-22-20 to try again after the new form is uploaded.

amandajeremey1178

Level 2

@TrboTxismakingmeMad how do you know the new form will be out on 2-22?

Sunshine31820

Level 2

9:59AM 2/20,

I just spoke with TT and they stated that the form has not been updated by the IRS and to give it at least 48hrs. I was told to try back on Feb 24. I hope this helps because this is very frustrating.

pmoney

Level 2

Darnit- I just refiled this morning, as it is Feb 20 and that was the date in the instructions. I was not presented with any questions. Does this mean it will get rejected again in 5 days from now?

amandajeremey1178

Level 2

@pmoney when i spoke to TT at 7:30am CST she had no idea when it would be updated. She told me i could refile now if i wanted or i could wait until tomorrow. I didnt want to waste 5 more days of not knowing so i chose to wait it out.... If you get your acceptance soon, please let us know! I think the others in here would go ahead and refile as well! Thanks! Good luck!

swhussain1

Level 2

Just got off the phone with customer service it's 10am EST on Feb 20. She said this is a problem a lot of people are having and we walked through my return but no change was found in the 1095 section.

She said it looks like the update is late and to wait until tomorrow morning to check again. She doesn't know what the updated question is but said there should be a notice to complete the section once the update is live. This is frustrating but I'd rather wait a few days until I'm sure it's up instead of getting rejected again.

kdweis

Level 2

I got the same message. It is now February 20th and nothing looks different in TT. Not sure where to go from here...

fleafly30

Level 2

Good to know everyone else is having the same issue

knc07

Level 2

I called turbo tax this morning. He said it was a problem with the IRS, so I called the IRS and he said no, this is a problem with turbo tax, that I needed to call TT back. So I called TT and the lady that I spoke with wasn’t aware of this type of problem or update. So after she chatted with someone she said go ahead and refill since it say February 20th. I hated to refile because last time it took days to reject, BUT, this time it rejected it within a couple hours. So now I’m back to square one. When is this update happening?? I’ve never had issues in the last few years I’ve filed with TT.

lilliew81

Level 3

This may or may not work, but if I select the box beside interview question about dependants filling sep. tax return it brings up box to enter dependent agi. that should be line 2b. so I can enter 0 and that should fix the problem with line 2b being blank. I'm going to try it and if it works I'll share. be back in a few days!

amandajeremey1178

Level 2

@lilliew81 seems that people are getting their rejection notices super fast this time, so definitely let us know if it works!

lilliew81

Level 3

I believe it did. It filled in line 2b on 8962

whatsherface 11

Level 2

I re filed too and didn’t notice anything different.... As I did I was like.. No!! Ugh. I guess I’ll get another rejection. Hopefully it will come fast like it did for others this time.

amandadb

Level 2

I refiled this morning and got another rejection notice quickly too. Same exact rejection. All the same info. At least I didn't have to wait another 5 days for the reject while it said "pending". I have never had issues filing with TT before. This is crap.

TrboTxismakingmeMad

Level 2

@amandadb This is what TT told me on the phone. They said give the update 48 hours and we should get a notification through e mail when the update is complete.

Gingerly1

Level 2

I had the same reject code on my return. I went ahead and refiled this morning after going through it again and TT saying everything looked good but it was rejected a 2nd time so the question is still missing apparently. I’ll recheck tomorrow and hopefully they’ll have the updated question.