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Failing to install TurboTax on new computer - hangs at "Activation" with blank screen. Same install bits worked on previous (now defunct) computer.
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Failing to install TurboTax on new computer - hangs at "Activation" with blank screen. Same install bits worked on previous (now defunct) computer.
Another user posted this fix. See if it works for you -
- change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!
- launch TT and the activation screen should launch. copy / paste in your activation code. you should get the 'all set' green check mark
- change your resolution back to what is was originally.
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Failing to install TurboTax on new computer - hangs at "Activation" with blank screen. Same install bits worked on previous (now defunct) computer.
Unfortunately, this made no difference.
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Failing to install TurboTax on new computer - hangs at "Activation" with blank screen. Same install bits worked on previous (now defunct) computer.
@spyros wrote:
Unfortunately, this made no difference.
Contact TurboTax support for this issue.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax