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L
linsav
Level 2
February 8, 2025
Question

error when efiling - "Hmm... it looks like we’ve hit a slight snag"

  • February 8, 2025
  • 1 reply
  • 0 views

I am receiving an error when I try to efile may returns - "Hmm... it looks like we’ve hit a slight snag"

    1 reply

    CatinaT1
    CatinaT1
    Level 15
    February 11, 2025

    You can try these steps to resolve if you are using the online version:

    • Clearing your Cache and Cookies
    • Using a different browser
    • Opening an Incognito Window
    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    8
    8045863273
    Level 2
    February 12, 2025

    What is an incognito window???

    MarilynG
    MarilynG
    Level 15
    February 16, 2025

    If using Chrome, click the three dots in the upper right corner.  When the pop-up opens, choose 'New Incognito Window'.

     

    @8045863273 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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