Error message “Explain My Numbers” - Oof! We've hit a speed bump. We are working on a fix, but it might take a bit. Check back later when we're ready to roll.

jjd0084 · ‎February 11, 2025

This error message keeps coming up when I click on “Explain My Numbers” regarding the refund amount at the end. I’m coming up with a different number so I’m trying to see the calculation but it won’t let me.

CatinaT1 · ‎February 12, 2025

You can try these steps to resolve if you are using the online version:

Clearing your Cache and Cookies
Using a different browser
Opening an Incognito Window

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Error message “Explain My Numbers” - Oof! We've hit a speed bump. We are working on a fix, but it might take a bit. Check back later when we're ready to roll.

Error message “Explain My Numbers” - Oof! We've hit a speed bump. We are working on a fix, but it might take a bit. Check back later when we're ready to roll.

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Error message “Explain My Numbers” - Oof! We've hit a speed bump. We are working on a fix, but it might take a bit. Check back later when we're ready to roll.

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Error message “Explain My Numbers” - Oof! We've hit a speed bump. We are working on a fix, but it might take a bit. Check back later when we're ready to roll.

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