Email verification with code not received for 2025

[Cindy1776]

I have repeatedly tried to contact TurboTax about this issue. I get nowhere. I call repeatedly and after being on hold I'm disconnected. I've tried the chat during which I'm told they don't understand or can't provide any answers. They charged my credit card but so far I'm unable to use the product I've paid for.  Any ideas? 

[DoninGA]

What are you trying to do?  What is the problem you are having?

Did you purchase one of the 2025 TurboTax desktop editions?  Have you download the software?  Do you have the License Code?  Is the software installed?  Windows or Mac?

TurboTax website for system minimums - https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements/

Or are you referring to the TurboTax online web-based editions?