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E*Trade from Morgan Stanley import not working

I never got the Etrade import to work last year, and this year it is happening again.

When trying to use the E*Trade from Morgan Stanley, after entering in my valid username and password, I get the message "sign-on invalid".

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4 Replies
CatinaT1
Employee Tax Expert

E*Trade from Morgan Stanley import not working

See the following TurboTax Help articles for potential fixes:

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

E*Trade from Morgan Stanley import not working

Me too have the same issue. Is anyone else facing the issue? Is there any workaround to resolve this error? 

Note : None of the above posts are working.

E*Trade from Morgan Stanley import not working

I am still facing the problem. How to fix it? 

CatinaT1
Employee Tax Expert

E*Trade from Morgan Stanley import not working

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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