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Level 1
June 1, 2023
Question

e-filing

  • June 1, 2023
  • 2 replies
  • 2 views

can't e-file:  TT program keeps telling me I need to update;  I get message "updates complete" but program still says "updates not complete" 

2 replies

VolvoGirl
Level 15
June 1, 2023

What version?  Is it the Business program?  Lots of people are having problems.  I think they are looking into it.   Call and see

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Critter-3
Level 15
June 1, 2023

This is a known issue that is being worked on ... may be corrected in a week or 2.

 

You can try making sure your OS is up to date and reboot your computer at least twice.  Then try updating the program again and reboot the computer again.  If that will not fix the issue then you need to wait for the fix.