E-File Rejection

[pmfacia]

I have the CP01A Letter, pin number and all.  But when I try to E-File it wants a 5 digit pin not a 6 digit pin.  It is not anywhere on the letter or any tax paperwork went to the link for the IRS only still gives a 6 digit pin not a 5 digit pin, I am assuming this is why it is rejecting an e-file but I cannot find out or locate what pin it wants exactly only one was given in the letter and it was too long.  Thank You For Helo

[CarissaM]

To get your Ip Pin number, please follow the instructions here. 

For more information, please contact customer support by following the instructions here. 

[pmfacia]

thank you