Downloading TurboTax Deluxe 2020

[jenkinstl]

I loaded TurboTax 2020 Deluxe from CD to my PC. My PC crashed. I now need to load it to my laptop via download because my Laptop does not have a CD drive.  How do I do that and will I have to pay?

Thank you,

Tom

[DoninGA]

See this TurboTax support FAQ when you do not have a CD Drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

[jenkinstl]

Thank you.  I followed those instructions but got the following message, "This license code has already been associated with an account. Please check that account and look for it in Downloads"

Having already loaded it to my desktop, which crashed, am I also able to download to my laptop?

[DoninGA]

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@jenkinstl wrote:

Thank you.  I followed those instructions but got the following message, "This license code has already been associated with an account. Please check that account and look for it in Downloads"

Having already loaded it to my desktop, which crashed, am I also able to download to my laptop?

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Contact TurboTax support so they can help you with this issue.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)