Downloaded and paid for Turbo Tax 2016. Computer crashed. When the computer was restored, the TurboTax 2016 program was gone. Can't do my taxes without it.
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New Member

Downloaded and paid for Turbo Tax 2016. Computer crashed. When the computer was restored, the TurboTax 2016 program was gone. Can't do my taxes without it.

Just need to get a new download of what I already purchased earlier this year.
1 Reply
New Member

Downloaded and paid for Turbo Tax 2016. Computer crashed. When the computer was restored, the TurboTax 2016 program was gone. Can't do my taxes without it.

I am so sorry that you lost the TurboTax 2016 Download.  I am including the contact information for TurboTax customer service.  The agent will be able to assist you with pushing a new Download to you.

If you're using the TurboTax CD/Download software or can't sign into your account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.

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