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Mmhoovler
Level 1
Jan 10, 2021 7:44 PM UTC
Question

Download 2020

How do I download the TT products for 2020 tax year ? 
I purchased the CD, but I want to download on my home computer (the cd is at my office abd I can’t access it right now) 

6 replies

DJS
Alumni - Champ
DJSAlumni - Champ
Alumni - Champ
Jan 10, 2021 8:11 PM UTC

You can request a download be pushed to your download account form TurboTax support since you purchased the CD.

Or you can request a refund for the software purchase using this website if you purchased the CD through TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

Support will re-open on Tuesday, January 2, 2018 at 5am Pacific time.

Use this website to contact support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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Answers are correct to the best of my ability but do not constitute legal or tax advice.**If this post is helpful please click on "thumbs up"**
EloiseHench
Level 2
Feb 28, 2021 12:56 AM UTC

i don't see my 2020 turbotax file forms in my library

CarissaM
Level 15
Feb 28, 2021 2:39 AM UTC

You can follow the instructions here to print a copy of your return you filed this year. 

 

If you need additional assistance, please click here to contact customer support..

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
chetriley
Level 2
Jan 15, 2021 7:40 PM UTC

I paid for the program in December but cannot download it.

 

CarissaM
Level 15
Jan 17, 2021 10:31 PM UTC

You can follow this FAQ for How to Download Turbo Tax. 

 

If you are still having trouble, click here to contact Turbo Tax. 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
10077
Level 2
Apr 18, 2021 7:44 PM UTC

How do I download 2020 Turbotax.  I do not have a CD

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