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Level 1
January 10, 2021
Question

Download 2020

  • January 10, 2021
  • 6 replies
  • 25 views

How do I download the TT products for 2020 tax year ? 
I purchased the CD, but I want to download on my home computer (the cd is at my office abd I can’t access it right now) 

6 replies

DJS
Alumni - Champ
Alumni - Champ
January 10, 2021

You can request a download be pushed to your download account form TurboTax support since you purchased the CD.

Or you can request a refund for the software purchase using this website if you purchased the CD through TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

Support will re-open on Tuesday, January 2, 2018 at 5am Pacific time.

Use this website to contact support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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Answers are correct to the best of my ability but do not constitute legal or tax advice.**If this post is helpful please click on "thumbs up"**
Level 2
February 28, 2021

i don't see my 2020 turbotax file forms in my library

Level 15
February 28, 2021

You can follow the instructions here to print a copy of your return you filed this year. 

 

If you need additional assistance, please click here to contact customer support..

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Level 2
January 15, 2021

I paid for the program in December but cannot download it.

 

Level 15
January 17, 2021

You can follow this FAQ for How to Download Turbo Tax. 

 

If you are still having trouble, click here to contact Turbo Tax. 

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Level 2
April 18, 2021

How do I download 2020 Turbotax.  I do not have a CD