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yakflyr
New Member

Does not work when trying to enter property taxes, get a blank page?

 
5 Replies
ReginaM
Expert Alumni

Does not work when trying to enter property taxes, get a blank page?

Try this when entering your property taxes in TurboTax:

  1. Select Search in the top right hand of the screen,
  2. Enter Property Taxes,
  3. Select Jump to Property Taxes,
  4. Follow the online instructions to complete this section.
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caj
Level 1

Does not work when trying to enter property taxes, get a blank page?

Tried the above suggestion still get a blank page. Also deleted cookies and uninstalled and than reinstalled to desktop from disk...still have blank page when trying to input property tax. Property tax not deductible in my state of MN but thought I could still enter info to help track. I do enter the info in my state forms.  Why the blank page?

JohnB5677
Expert Alumni

Does not work when trying to enter property taxes, get a blank page?

If you've started to post your Mortgage Interest (Form 1098),  there is a space to enter your Real Estate Taxes there.

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SteamTrain
Level 15

Does not work when trying to enter property taxes, get a blank page?

@caj  For the Desktop "Windows" software....if you are getting a blank page when going into any interview section  ....do this:

______________________________

 

…... this is the likely issue with anyone with a blank page during the running of Desktop TTX software on Windows.

.......TTX should only be installed and run as an Administrator ..not in some guest account without administrator privileges...but it's hard to know each person's exact setup.

 

..But...even if you did install as an Administrator already, on some systems, the is an extra setting that has to be made for some strange reason...

 

Save your file and Exit TurboTax....then:

 1)  right-click TurboTax 2019 startup icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

5)   Apply/OK , and restart the TTX program

_________________

This has fixed the problem for a number of users now.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
caj
Level 1

Does not work when trying to enter property taxes, get a blank page?

Thanks changing to administrator solved the problem.  Appreciate the help!!

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