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Level 5
January 31, 2020
Question

Direct Debit

  • January 31, 2020
  • 1 reply
  • 4 views

When doing a final review of my federal taxes, I get an error message regarding the federal information work sheet that states: "Direct Debit check box should not be checked. Only electronically filed returns are eligible for direct debit."

 

I will owe money for the federal return and want to have the amount taken out of my checking account. I entered by bank information and checked the direct debit box.  Why am I getting this message?

    1 reply

    Level 11
    February 1, 2020

    If you are mailing your tax return, you will receive this message, as Direct Debit is only available for returns that are being e-filed:

     

    What is direct debit and how does it work

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    PipiRAuthor
    Level 5
    February 1, 2020

    As stated, I am filing electronically and therefore marked the appropriate  "direct debit" box to have the amount I owe to IRS taken directly from my checking account.

    PipiRAuthor
    Level 5
    February 3, 2020

    I saved my return and exited Turbo Tax. When I returned the problem had fixed itself.