There are a few possible reasons why you’re still getting an
e-file reject.
If you:
·
Filed late last year after mid-November or your return was
processed after that time—try entering 0.
·
Amended your return last year—make sure you’re using the AGI
from your original return,
not the amended one. (If you only have a 1040X form, it’s on line 1, column A.)
·
Rounded your AGI to the nearest dollar—be sure to round up when
it’s 50 cents or more and down when it’s 49 cents or less.
·
Filed with your spouse last year—you and your spouse have the
same 2016 AGI. (Don’t split the AGI amount or enter “0” for one of you.)
If you’re still having trouble, we suggest that you check with
the IRS to make sure that the copy of your return is the same as what they have
in their records. To do this, you can order a tax
return transcript.
If you’ve tried everything and nothing works, you can
still file
a paper return by printing out copies of your federal and state returns and
mailing them. We’ll include File
by Mail Instructions on where to send your returns and what
forms, if any, you need to include.
Related Information:
·
How
do I find last year’s AGI?
·
What
do I use for my AGI if I filed late, amended, or got a notice changing my
return?
·
How
do I get a copy of my tax return or transcript from the IRS?
·
What
happened to the e-filing PIN?
·
How
many TurboTax accounts do I have?
·
How
do I print and mail my return in TurboTax Online?
·
How
do I print my return if I’m using the mobile app?
·
How
do I print and mail a return in the TurboTax for Windows CD/Download software?
·
How
do I print and mail a return in the TurboTax for Mac CD/Download software?
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