My Desktop App has been working fine till today.
When opening shows this message
" Looks live we've run into an error
We are sorry but we have to close Turbo Tax. This may have caused you to lose some of the info you've entered. Please review your return after restarting to make sure nothing's missing. "
I restart the app and my computer but it keeps sending the same error.
I checked the troubleshooting mentioned in the link below, including updating windows, etc but still doesn't open. I also installed and installed again the app. But it still isn't opening and showing the same error.
Troubleshoot TurboTax Desktop for Windows issues
by TurboTax•283•Updated 1 month ago
To make sure TurboTax runs smoothly:
- Make sure your computer meets the minimum system requirements.
- Verify that you have administrator rights on your computer and TurboTax is running as administrator:
- Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
- In the Control Panel under Internet Options, add https:*.intuit.com to Trusted Sites. Set security level to Medium.
- Turn off antivirus software and Windows Defender.
- Add TurboTax Desktop to your allowed apps in Windows Defender.
- In the Control Panel under Internet Options, add https:*.intuit.com to Trusted Sites. Set security level to Medium.
- Turn off antivirus software and Windows Defender.
- Add TurboTax Desktop to your allowed apps in Windows Defender.
- Clean up and defragment your hard drive.
- Run Windows Update to keep your computer up-to-date.
- Update your computer's hardware drivers.
- Update your security software for firewall, virus, and spyware protection.
Thanks
