Delaware Tax Question - unable to e-file due to error.

[agregersen]

Good morning,

I am stuck in an endless loop of an error that I cannot clear.  The only option appears to be to file by mail, but I don't understand WHY the error is happening in the first place:

I've reviewed the entire tax file three times, double checked all the numbers from our W2's and other documents, and it's still flagging for an error:

I don't think this is a TAX error, I think this is TURBOTAX problem... Please help!

*This is on TurboTax Do It Yourself Deluxe edition.

[agregersen]

[MelindaS1]

Since the value is exactly 3945, which is definitely less than or equal to 3945, my hunch is that the issue is in rounding. Revisit your entries for DE taxes paid/withheld on W-2 and other sources as you did before, and try re-typing the numbers as their rounded whole number value, without any decimal values on the end (assuming that these have both dollars and cents i.e. $00.00, re-enter as just $00) 

Changing this input from the W-2 will not cause problems for reporting. The IRS does not accept decimal values anyway, and will expect the final totals on your tax return to be rounded by the tax software regardless. 

[agregersen]

Thank you for the suggestion, I tried that, but TurboTax automatically changed the entry to 2 decimal points AND I still got the same error message at the end: