turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

flangajo
New Member

credit card

why can't I get turbo tax to accept my credit card. I have checked the name on the card is correct and matches my turbot tax personal information. My address used by Chase Visa matches the address on file with Turbotax. Every time I try to pay for my Turbotax program, I get a message that there is a problem with the card. I can't proceed to pay Turbotax and file my return.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CarissaM
Expert Alumni

credit card

If you are having trouble paying for your Turbo Tax fees, please follow the instructions here to contact us by phone, so we can better assist you. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question