credit card not working to pay for state, using desktop

timpiker · ‎January 30, 2026

I'm going in circles trying to pay for the State with my credit card. Using Desktop version. The info should be asked for on the TurboTax program but it is not. That's just plain stooopid. I went to the Intuit website and put in my credit card thinking that was the reason. Nope.

RobertB4444

This is an issue that we are aware of and is being investigated. You will be notified as soon as a fix is available.

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timpiker

Thanks.

JotikaT2

Let us know if you are still having issues. I would recommend updating your software and trying again.

If you are using TurboTax Desktop, please log into your program and select Online, Check for updates in the top menu.
If you are using TurboTax Online, please log out of the program, clear your cache, and then log back in. This should allow you to proceed with transmitting your return.

@timpiker

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