turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

r19whi
Returning Member

Computershare

Keep getting this message when trying to download tax forms with TurboTax Premier 2023 from computershare.com.  

One or more sign-on and/or transaction inputs are missing or invalid (Ref 003)

I can sign in without going thru turbo tax and download PDFs from Computershare but not directly from TurboTax Premier 2023.  Is anyone else having this problem?  I would think TurboTax would take all the tax forms and manually input the data into TurboTax and send us a file to import into the tax software.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CatinaT1
Employee Tax Expert

Computershare

If you are using TurboTax Online, try importing using a different browser.

 

See the following TurboTax Help articles for potential fixes:

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies