complaint

[vmoore845]

That is what I am going to do then.  When you spend money year after year and cannot reach anyone that is not acceptable.  I have a problem with billing and need to get it resolved, but cannot talk to anyone that can resolve the issue.  BBB here I go.

[DoninGA]

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax