Common issue EIN Rejection

[nerdygardner]

Seems to be a relatively common error, but my return was rejected due to my EIN mismatch, but the numbers do match.  Mine has been the same for 9 years and my wife's the same for 30.  Nothing has changed, but it says they don't match their records.  Is there a way I can request written statement showing what the ein they have for us is?  I would enter the same info paper filing, so wouldn't it just get rejected again?  All I've seen is to delete the w2 and re enter, and or paper file...which would take so much longer with no guarantee of success.  Sigh...any new advice or is this a known bug?  Anybody actually figure out what the issue is?

[CatinaT1]

This is an IRS reject and no way around it other than to get it to match. Have you checked the ein against what your forms for prior years had? Maybe there is a typo on this years form. Or check with the employer to see if they have multiple ein's. 

[nerdygardner]

I checked our 2019 return, and both EIN's have not changed.  The numbers on the 2019 Wage Statement summary for my state (PA) are the same as the w2's we got this year.  Could my preparer have entered the company names or addresses wrong?  maybe?  The numbers have not changed from prior years.  When I go into "fix my return", it pops up EIN's....they match the w2s that we got this year.  So thats right.  I downloaded our 2019 return and I see they match on a form called something like wage summary statement for my state...but I don't see that form when I download our 2025 return...odd.

My wife's EIN hasn't changed in 30 years...sure it's possible it changed on the backend somewhere, but I doubt it. Mine has been the same since 2016 (probably longer, that's just when I started at this company).

Also, if I paper file I'd be putting in the same exact info, so why wouldn't they just reject it again?  Seems like the way to fix this is to find out what EIN they have, and then enter that...but how do I find that out?

I figure this has to be an issue with turbotax or how it was entered...since if the numbers changed on the company's end, wouldn't that cause thousands of other ppls's returns to get rejected too?

[CatinaT1]

The IRS matches EINs by comparing the submitted 9-digit number and a 4-character "name control" (derived from the legal business name) against their master database, primarily via the e-file system and TIN Matching program. If the name control and EIN don't match, the return or form will likely be rejected. 

Can you go back to all forms (W2s, 1099Rs, etc) and check the name entered? That's the only other thing that may cause this reject. If this can't be resolved, your only option is to paper file.

[mesquitebean]

@CatinaT1   Does TurboTax automatically hyphenate the EIN in the field, and if so, does it make any difference if a user enters it with a hyphen?