Did you have EIC (earned income credit, aka EITC) or ACTC (additional child tax
credit)? If so, the IRS did not start releasing those refunds until February
15 as required by the PATH Act. That means people with those types of credits may not start receiving their
refunds until around February 27.
If that doesn't explain your situation, you could phone the IRS to ask them if they can tell you anything about the delay.
IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
- Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent, but there is likely to be a long wait.
I usually use a speakerphone so I can work on something else while waiting.
