Charged for Audit Defence but TurboTax says payment did not go through

I selected option to charge credit card and it took me to Intuit where I paid. When it returned me to TurboTax it said problem with payment even though I have receipt from Intuit and bank shows charge. How can I continue without paying again?

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For returns from 2009-2013 that I filed with TurboTax, saved files in my documents will not open with Word and are only a bunch of symbols. How may I open old files?

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Charged for Audit Defence but TurboTax says payment did not go through

Charged for Audit Defence but TurboTax says payment did not go through

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Charged for Audit Defence but TurboTax says payment did not go through

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Charged for Audit Defence but TurboTax says payment did not go through

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