Skip to main content
Level 2
February 9, 2023
Question

CD version software download

  • February 9, 2023
  • 2 replies
  • 7 views

hi, purchased turbotax 2022 Premier CD from retailer (BJs, Costco, Samsclub, Walmart) but my CD drive not responding? i remember approx 700 MB size install-able file/package previously

-is there a place I can download 2022 Premier version of retailer CD and use my license code? 

    2 replies

    Level 15
    February 9, 2023
    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    February 9, 2023

    Yes, computer has 8 GB RAM which way high (2 GB on the box mentioned) than needed, also 167 GB free disk on C:drive intel-i7 Windows 10. Also I have a license key. CD drive worked well for 2021, 2020 Premier install and prior, some reason this time not detected properly.

    VolvoGirl
    Level 15
    February 9, 2023

    Yes.  Use the download method instead of the CD.  It has more advantages over CD.  Then you can also download it another computer. Once you install the CD you can't install it again like if you need to reinstall the program or install on a different computer.

     

    There should be a card in the CD case on on the CD envelope that says how to download it and you will need the 14 or 16 digit code from it to enter.

     

    How to download Turbo Tax instead of using the CD

    https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/00/26450

     

    And see this.  How to install with a License Code

    https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

    Level 2
    February 9, 2023

    Followed the process yesterday but received 2 error messages 

    1st message: "server busy unable to validate. please try again" some thing like this

    2nd time message: "license code is tied up with turbotax account. please check download section"

    but no software download button/link shows up in mydownlads.turbotax.intuit.com tab of my account

    Since yesterday no change in status. I could see 2019 year previous software but not 2022 Premier version