Case status of Turbotax refund request

kdkd · ‎March 3, 2022

Hi. I was unsatisfied with the Turbotax product, so I requested refund online. Now it shows "Your Refund status is Closed", without decision whether or not the refund request has been approved.

The case number is one four nine 0586987. Please help. BTW, if there a way to message/email Intuit or Turbotax directly? @Cynthiad66

THX!

Kat · ‎March 4, 2022

@kdkd I've reported your issue to TurboTax Moderators. You should hear from one of them either in this thread or by email. Please make sure that your contact information in your TurboTax account is current.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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Case status of Turbotax refund request