Cannot pay for State e-File on Macbook

[user17717170333]

I am trying to pay for my State e-file on my Macbook. When I select Credit Card as the form of payment, another screen pops up. It does not ask for my CC Number, but asks me to verify my address, then requests the Expiration Date and Security Code. However, it still has not asked for the CC number...so it does not accept the Exp Date and Security Code. 
It looks like the full screen is not displaying. If I cannot enter the CC info, I will have to print the State return and file manually. 

Every year, when I use TurboTax, I swear Never Again, and yet here I am with another seemingly simple issue that causes a full stop. Accepting payment SHOULD be an easy thing for TT to do.

[NicolleR1]

That address verification pop -up is simply a security check. It's there to confirm that your credit card billing address matches the address listed on your return. 

To fix this:

• Sign in to your Intuit account, go to My Info section, edit your mailing address to exactly match your credit card billing address, and continue.
• Then go back to the File section and attempt the payment again.
• After payment is accepted, you can go back to My Info to change your address back to the original if necessary. 

Also, you have the option to change your payment method. But, if your return has already been filed and accepted by the IRS, you will not be able to change it.

If your e-filed return was rejected, you can update your payment method in your Intuit account, go to the Payment Methods section, and select Edit to update card details.

If the issue persists, it might be a good idea to update the program by clearing your browsers, cookies and cache: 

How do I delete cookies 

How to clear your cache