cannot load turbo tax premier 2025 in mac

[user17689184137]

I spent 3 hours in trying loading TT premier in my mac OS version 15 and spoke to the TT agent for about an hour. The agent shared the screen remotely but could not do anything and said let me speak to my supervisor. Now the phone got disconnected.

TT support is below average as no body helps after holding the line for a significant time.

I do not recommend 

Can anybody help ?

[MonikaK1]

Please advise as to whether you've successfully installed your 2025 TurboTax for Mac desktop product since you posted a week ago.

Please see this article for all of the Mac OS and other requirements for tax year 2025.

In the alternative, if desktop software issues occur, TurboTax Online is a browser-based option that works regardless of the specific macOS version. 

In addition, for the best experience, ensure your browser (Safari, Chrome, Firefox, or Edge) is updated to the latest version. Chrome generally works well with Mac. Clearing cache and cookies often helps as well.