Cannot launch turbotax 2024 for windows

[BABYRUBELLA]

I have windows 11 pro. The 2024 turbotax software for windows (deluxe, state & fed) is able to:

• download
• install
• i accepted the licensing agreement, 
• but immediately shuts down once I select the button to start my taxes.

I have taken these steps, but nothing has worked:

• I have uninstalled and reinstalled multiple times.
• I restart my computer every time.
• My os is up to date
• I am running the program as an admin
• S mode is not on. 

Does Inuit/ Turbotax offer support for technical issues?

I had to file an extension, because this is such a headache.

[CatinaT1]

Refer to this TurboTax Help article: Troubleshoot TurboTax for Windows downloading issues  

[BABYRUBELLA]

HI Catina, 

I already did all of the items listed on the linked site. I followed those steps before posting here, and yet it did not work. 
Is there a chat function or phone number I can call for additional technical support?

[CatinaT1]

Here is a link:  Turbo Tax Customer Service 

[BABYRUBELLA]

Hi Catina, 
An additional note, I also purchased the 2023 turbotax software on the same computer, and it ran perfectly well.
Any help you can provide is much appreciated

Rgds

Leticia