Cannot get help on AIG was supposed to be 0 and it will not accept it and I am desperate need of money.

[LeticiaF1]

Here are some tips from TurboTax help article, How do I find last year's AGI?:

• Don't calculate your AGI from your W-2s or 1099s.
• If you amended last year, don’t use the AGI from that amended return. Always get it from the first return you filed, even if that AGI was technically incorrect (for example, if you forgot a W-2).
• If you printed and mailed your return and it was not processed by December 10, 2024, then enter 0 for your 2023 AGI.
• If you filed a return last year, but somebody claimed you as a dependent, enter the AGI showing on your return for last year (not theirs).
• If you filed jointly last year but separately this year, enter the AGI from last year’s return. The same goes for recently-widowed or divorced taxpayers who filed jointly last year.
• If you're filing jointly this year but selected married filing separately last year, enter each spouse's individual AGIs from last year. This also applies to newlywed couples.
• If you're a first-time filer over the age of 16, enter 0 as your AGI.

If you filed with TurboTax, to get back to your 2023 return, you can try our self-serve account recovery process. If you didn't file with TurboTax and you have a copy of your return, you can find your AGI on Form 1040 on Line 11. You can also order a free digital transcript of your return from the IRS. You can view your online transcript immediately, while a mailed transcript takes 5–10 days to receive.

To correct your last year's AGI:

1. Open your return
2. Select the File tab
3. Continue until you reach the screen that says To continue, select options below
4. Enter your corrected AGI in Enter last year's AGI here
5. Select Continue and follow the screens until you've re-transmitted your return