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Cannot fix the issue saying remove foreign address...I never selected and it's nowhere for me to correct. How do I fix it?

 
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SamiaI
Employee Tax Expert

Cannot fix the issue saying remove foreign address...I never selected and it's nowhere for me to correct. How do I fix it?

If you are trying to remove foreign address, see below:

  • Edit your Address Info, change the 'Type of Mailing Address' to 'US Address', then delete everything.  
  • Then change it back to 'Foreign Address' and delete everything. 
  • Then change back to 'US Address' and enter correct info.  

View solution in original post

2 Replies
SamiaI
Employee Tax Expert

Cannot fix the issue saying remove foreign address...I never selected and it's nowhere for me to correct. How do I fix it?

If you are trying to remove foreign address, see below:

  • Edit your Address Info, change the 'Type of Mailing Address' to 'US Address', then delete everything.  
  • Then change it back to 'Foreign Address' and delete everything. 
  • Then change back to 'US Address' and enter correct info.  
fellcloud
New Member

Cannot fix the issue saying remove foreign address...I never selected and it's nowhere for me to correct. How do I fix it?

I just wanted to let you know I have the same issue...two years in a row now. Changing the mailing address does not help. If TurboTax doesn't fix this, they will lose me as a customer forever. I would upgrade to get help, but it looks like the upgrade only gets me tax help, not website help. This lack of customer service is a very serious issue, beside the fact I simply cannot file.

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