Cannot delete forms 8995 and QB Ded Summary

[debkrawls]

Attempting to use instructions in this chat but delete is not working.  I did not enter it, just want to delete it.  It was carried over from prior year.   Please advise.

[CatinaT1]

If you are using:

• TurboTax Online: see How do I view and delete forms in TurboTax Online?
• TurboTax Desktop:
  1. On the top right, there is a FORMS button.
  2. Click on FORMS.
  3. Locate the form you want to delete.
  4. Click on the form name.
  5. Below the form, bottom left, select DELETE FORM button.

[debkrawls]

Thanks, I've done that several times, it prompts me to confirm the delete, I do, but it's not deletec.

[CatinaT1]

You can try these steps to resolve if you are using the online version:

• Clearing your Cache and Cookies
• Using a different browser
• Opening an Incognito Window

[debkrawls]

That didn't work either.  How do I find "Tax Tools"?  This is weird because there is not dollar amount on the 1040 for QB.

[CatinaT1]

Tax Tools is on the left side.

You'll have to call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[debkrawls]

Please help!!