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Forum|Forum|5 years ago
October 13, 2020
1 reply
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My chrome book isn’t compatible with software to do my 2018 taxes. I need to cancel my subscription and be refunded. Your customer support is terrible as is navigating this website. Plz advise. I believe I was charged 79.99. It didn’t say it wouldn’t be compatible with chrome book until AFTER I paid. Thank you.

James Schreuder

[email address removed]

xmasbaby0

Level 15

No one in the user forum can help with a billing issue. You have to contact customer support. Us e the word "billing" -- not "refund."

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

TurboTax 2018 Minimum System Requirements

Mac

https://ttlc.intuit.com/questions/1899173-minimum-system-requirements-for-turbotax-mac-software

Windows

https://ttlc.intuit.com/questions/1901571-minimum-system-requirements-for-turbotax-windows-software

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**