CAN YOU EXPLAIN why you charged us twice. What is your definition of FREE!!! I have already explained 3 times what the issue is. I am not PLEASED!

[imastumpftoo]

i was led to go with the 39.00 You charged me twice. I should vave been exempt from state. Out of a miniscule refund of 179.00 I got a refund of 54.23. Where did the 41.00 go to

[Critter]

 If you choose “refund processing” to have fees deducted from federal refund, add another $39.99 + tax. 

Major tax reform and major changes in the tax forms have also resulted in changes to the tax software.

WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION

The information that you can enter in Free Edition is pretty limited now.  Thanks to the new tax laws, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a little “postcard-size” Form 1040 that has six extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  

https://www.irs.gov/forms-pubs/about-form-1040 

If  you qualify to use it, there is another free version of the software:

Try Free File: 

You qualify if your income was $34,000 or less, or $66,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program