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bunkyw
New Member

Can't install my turbotax deluxe federal & state returns tax yr 2016 cd. Can I have the product delivered via download?

Have attempted several installations unsuccessfully; could be a problem with my cd drive reading the disc.
5 Replies
bunkyw
New Member

Can't install my turbotax deluxe federal & state returns tax yr 2016 cd. Can I have the product delivered via download?

I have an account, the acct no. is 4526287. Could you download a copy of TurboTax Federal & State Returns Tax Year 2016 into my account?
NigelG
New Member

Can't install my turbotax deluxe federal & state returns tax yr 2016 cd. Can I have the product delivered via download?

If the CD is not loading by itself, perhaps you can go into the CD drive and open it manually.

If that also is not working, please find an alternative way to get the TurboTax download below:

Oops! You can still install TurboTax if you don't have a built-in or external CD drive.

Start by setting up your TurboTax account if you don't already have one with us.

Then, contact us and a Support Representative will push a download into your TurboTax account.

Once that's been done, simply sign in to My Downloads to download your TurboTax software.


drgeofftaxman13
New Member

Can't install my turbotax deluxe federal & state returns tax yr 2016 cd. Can I have the product delivered via download?

I bought the Premier CD 2019 edition from Costco and installed it on my old laptop.  But it is not working correctly, so I want to install it on my new Dell laptop, but it does not have a CD reader.  How can I install it on the new laptop.  I need to start my taxes soon.  Please help.

drgeofftaxman13
New Member

Can't install my turbotax deluxe federal & state returns tax yr 2016 cd. Can I have the product delivered via download?

I already have an account, so your answer does not work for me.  How can I proceed.  I have the license code, so all I need it a way to download the Premier edition onto my new laptop.

Thanks

VolvoGirl
Level 15

Can't install my turbotax deluxe federal & state returns tax yr 2016 cd. Can I have the product delivered via download?

Yes I have downloaded the program in Windows and Mac using the license code.  How to install Turbo Tax if you don't have a CD drive
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

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