Can't E-file with W2 having $0 in Box 1- IHSS provider with exempt income
If you have box 3 income, put it in box 1 and mark IHSS on the next screen.
If you don't have any dollar amounts on your W-2, you qualify to exclude the income under IRS Notice 2014-7, and you don't expect to qualify for Earned Income Credit or Additional Child Tax Credit, then you don't need to enter the W-2 at all.