Your individual tax situation will dictate whether you owe taxes or will receive a refund. As you enter information into TurboTax, you may start with a refund and depending on different situations (e.g. capital gains, home sale, etc) you may end up owing. As you fill in more information (e.g. charitable donations, other tax credits, etc) - you may once again be owed a refund. In the end, you need to complete your entire return before you can determine if you will receive a refund or owe some taxes. The information provided along the way is a snapshot of the current situation based on the information you have entered so far.