Can Not e-file a 2024 Federal Return due to Check This Entry error Loop

[eltibbe]

I am trapped in a loop on the "We Need to Make One More Check" page. I receive a US pension but do not live in the US and the program will not accept this. How do I get around this problem?

[pk]

@eltibbe , since we cannot see your screen, we have to depend on you posting more information to understand / replicate the situation and see what TurboTax is doing wrong.  

(a) should we assume you are a US person ( citizen/GreenCard ) ?

(b) what kind of pension ( private, 401(k), Roth , Social Security  or what )?

(c) Is this your first year reporting pension?

(d) Which country is your tax-home in ?

(e) Can you tell which screen  and/or what error is Turbo working on ( the loop sequence ) and if possible  which was the  last screen --- any thing you add  would help us find the place in the program you are in.

Look forward to hearing from you --yes ?