@eltibbe , since we cannot see your screen, we have to depend on you posting more information to understand / replicate the situation and see what TurboTax is doing wrong.
(a) should we assume you are a US person ( citizen/GreenCard ) ?
(b) what kind of pension ( private, 401(k), Roth , Social Security or what )?
(c) Is this your first year reporting pension?
(d) Which country is your tax-home in ?
(e) Can you tell which screen and/or what error is Turbo working on ( the loop sequence ) and if possible which was the last screen --- any thing you add would help us find the place in the program you are in.
Look forward to hearing from you --yes ?
